If you attempted to make a deposit and it was canceled—meaning the money was debited from your bank account but did not reflect in your Betano account—the funds are automatically reversed.
Standard Timeline: In most cases, the reversal happens instantly. However, depending on your bank's processing times, it may take up to 24 hours for the funds to reappear in your bank account.
What if it takes longer? In rare cases where the money is not returned within 24 hours, please contact our support team. Make sure to send us the complete deposit proof (receipt) so we can investigate and resolve this for you.